The dispute between Truecaller and India's telecom regulator, TRAI, centers around the country's anti-spam framework, which has produced unintended consequences, enabling abuse of designated numbers and eroding trust in legitimate business calls. Truecaller CEO Rishit Jhunjhunwala argues that the app should be allowed to mark these numbers as spam, rather than just blocking them, to protect consumers from unwanted calls. Read more...
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